LOS ANGELES, CA – September 26, 2017 — Leading Augmented Reality hologram company VNTANA, and Satisfi Labs, an intelligent engagement platform, today announced the launch of the first-ever artificial intelligence hologram concierge for retail, sports and hospitality. The industry-first experience allows the hologram to react and respond to consumers’ questions without the need for wearables or a touchscreen device while collecting data on the consumer. The hologram concierge is powered by VNTANA’s patented hardware and software that projects an interactive 3D persona who answers questions based on Satisfi Labs’ custom AI.
“Our hologram technology has helped numerous brands better connect and engage with their consumers, and we are thrilled to offer this new addition on our platform,” said Ashley Crowder, CEO and Co-Founder of VNTANA. “By partnering with Satisfi, we are able to integrate AI and AR for the first time, so our holograms can interact with consumers on a more advanced level, while using our trusted platform to track data to create more personalized experiences and advertising.”
For retail, the technology enables you to automatically respond to your customers’ real-time wants & needs, providing immediate value while driving revenue. The hologram concierge will not only answer consumer questions, but will use the data it collects to seamlessly tie eCommerce with brick and mortar to increase sales and deliver personalized advertisements. For example, it can welcome you into a store, tell you the hours of operation, highlight deals available, direct you to what you’re looking for and promote retail venues in mall.
At sporting events, the hologram, who can be an actual player, can direct fans to their favorite concessions or help them find their seats. For hospitality clients, guests can check into their room and get restaurant recommendations and even make a reservation.
“We are super excited to partner with VNTANA and launch what promises to be an unprecedented opportunity for the development of both AI and Holograms,” said Don White, CEO and Co-Founder Satisfi Labs. “Consumers will be transfixed by the technology and will truly appreciate the ease and intelligent interaction they can have with the hologram.”
How does the Hologram Concierge work?
- The consumer stands in front of the hologram display and the concierge greets them with a custom message.
- The consumer asks a question, the hologram listens and immediately responds appropriately.
- The system uses facial recognition to track consumer data and record the conversation to determine product preferences.
This latest visualization of an AI personality is just a stepping stone for how brands can further customize a consumer’s experience in a fun interactive format. Sentiment analysis will be available post-launch to help identify distressed customers which can then be rerouted to the best suited responders.
VNTANA (www.vntana.com) is an Augmented Reality computing platform designed to help CMOs create engaging experiences, generate leads, and convert sales. VNTANA’s patented scalable hologram hardware and software is the only system on the market that allows consumers to interact with holograms of their favorite athlete, celebrity or product while capturing real-time data on the consumers. VNTANA’s technology has been used by many Fortune 500 brands including Pepsi, Microsoft, Intel, Mercedes-Benz, and Lexus.
Satisfi Labs (www.satis.fi) is an intelligent engagement platform that combines the speed and accuracy of artificial intelligence with the ease of real conversation. Satisfi Labs offers a unique location-based, mobile solution which enhances the in and out of venue & retail experience by customers 24/7.